Microsoft Office error code 0-1036 encountered that many users were having trouble repairing or installing office programs on their Windows and Mac computers. The major issues pops up due to Office licensing, Windows updates, insufficient system resources like disk space, Internet connectivity, etc. In this article it gives solutions for different kinds of office issues related to office 2021/2019 error code 0-1036
Office error code 0-1036 Returns following error messages:-
- Something went wrong Error code 0-1036 Go online for additional helpThe office is Busy, There is a problem starting of Office 365/2019/2021 InstallationWe are sorry, but we are unable to start program.
We are sorry, but we can’t verify the signature of files required to install office 365/2021/2019 product.
Internet connection needed. Office error code 0-1036
Background installation ran into a problem.
Something went wrong Error code 0-1036 Go online for additional help.
When you are starting an Office application, you receive an error stating that “Something went wrong”. If operating system is not able to add or remove the products requested, It requests you to verify the file’s signature and install office 365 products. Usually, it returns error code series 300XX, or 1xxx series depends on cause of the related issue.
Pic showing office error code 0-1036
Office is Busy, There is a problem starting the Office Installation
Error “Office is busy” pops up when you try to open any office 365/2021/2019 program like word, excel, PowerPoint etc, and the office is already in progress. A message shows that “we are updating you to add or remove some programs”.
Office busy error while repairing
We are sorry, but we are unable to start your program.
This program is a common error in the Windows operating system that is caused due to the failed services of a program. Windows Installer services are found to be not working, they cannot install an Office 365/2021 product.
Sorry installation can’t continue because no compatible office products are detected.
A Microsoft Windows displays a message showing that your system ran into a problem, and it needs to restart system. A Microsoft Windows Operating system is announced in various bit of versions depending on the hardware architecture such as 32 and 64. It is necessary to install similar versions of Office that suitable for Windows.
No compatible office products detected
We are sorry, but we can’t verify the signature of files required to install your office product.
An Office is an product package available in different various forms such as a disc or click-to-run. In the case of a disc failure, you might see this error message We are Sorry, But We Can’t Verify the Signature error message which says signatures of files required to install the office 2021 product.
Unable to verify signature of files
Internet connection needed. Office error code 0-1036.
This error message happens due to internet problems when performs an online repair for your office product. You can do a quick offline repair. And also installation needs an proper internet connectivity
The new Office 365 suite comes with click-to-run feature that has a short setup file that will start Microsoft 365 installation. Due to intermittent connection or connectivity failures, you will see Microsoft office 365/2021/2019 installation error code 0-1036
Internet connection needed error message
Background Installation ran into a problem
Background installation pops up when Office program-related files are corrupted. It is necessary to repair Office applications. And also a malware and or virus related issues can be checked in PCs
Pic : Office background installation ran into a-problem
Unable to start Office program
The message shows that the official program has been stopped by your Windows. This should be scanned using Windows system files. This also shows that Office-relevant files are missing from Program folders. It has been encountered with any kind of the clean-up programs, and system restores will help you to fix the issues.
Diagnose your computer to fix error code 0-1036:-
There are few ironically shown Office error codes which require an immediate action. An event viewer is log of every action on your computer that records all events. This Windows built-in feature that provides all information for the problem-causing keys. They are caused due to failure of the Windows-related services and it’s executable file is unable to read the necessary files when installing Office 365/2021/2019.
Perform system file scan:-
System file scan in short SFC scan is windows inbuilt program to fix altered/modified and damaged files of the operating system. It can fix several updates failures, other violations done by several mismatched files.
To Run a system file scan the windows operating system
First Open a command prompt (CMD) in administrator mode and then Run command SFC/SCANNOW
Office error codes also can be fixed with this scan if they are not damaged much.
If you see any file violations still exists after scan, then move to the Event viewer to check what has been caused by the office installation error 0-1036
How to use Event viewer to check office error logs:-
Click to start button and open Run command prompt window.
To open Eventvwr logs, type “EVENTVWR” command and then press enter.
And tap double to “windows log” and then select to the “Applications “
Many logs are visible in the Centre panel. Filter the logs and check office-related problems and warnings by selecting Filter current log option.
Finds critical error logs that cause an error code 0-1036. If there are no reasons for these issues to be found, then perform a clean office 365/2021 installation.
Steps to Fix the error code 0-1036:-
Sometimes office won’t install due to several reasons like internet connectivity, dependencies for the product or any virus that affected your computer files etc. Then all you have to do a clean installation by removing traces of office program files existed from previous versions or by multiple office installation trails by you due to several errors.
Repair/Uninstall office program: –
Applies To: Office 2016, Office for business, Office 365 Admin, Office 365 Small Business Admin, Office 2013
For Windows 10:-
And Go to the control panel and Select the Programs and features to reach list of installed programs on your system.
From a list, check Microsoft Office products and click to the Change button.
A window will open displaying the Add, Repair, and Remove options.
Once repair is completed use the Microsoft office products again
To uninstall the follow above steps and choose to Remove it instead of repairing.
IMPORTANT:. It’s impossible to uninstall office applications (word, excel, publisher etc.) individually from total office product. The only way to uninstall an individual app is if you purchased it as a stand-alone version.
Installing Office Product:-
Once you have done the uninstallation part, now do a clean installation.
- Login to your Microsoft office account www.office.com/signin
Secondly, check this dashboard and look into product that you have purchased.
After that, Select the “Install Office “option and download it
Finally, check downloads on your system and double-click to the setup file for install.
If the Microsoft Office error code 0-1036 still exists, then try the advanced registry fix
Windows Registry Fix:-
Registry in Windows displays the structure of Windows Operating system and its internal programs. The Hex codes inside the registry will change due to unnecessary programs. To fix this office install error 0-1036 in office 365/2010/2016/2019/2021 and deletes the modified Office Registry keys or remove and re-creates the keys with older values.
Note: Don’t do Registry changes if you are not aware of the structure as it damages applications with one single change. Sometimes damages your computer operating system.
Take help from our Online experts regarding any unsolved problems in your system. Also, go to our website for more details and information.
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Related issues to error code 0-1036 in Office 365, 2010/2013:
Error code 30089-4,Error code 3-4,Error code 30033-4,Error code 30088-15,Error code 30145-27,Error code 30094-1,Error code 30145-13,Error code 30175-12,Error code 30126-1011,Error code 30102-13,Error code 30013-39,Error code 30043-11,Error code 30102-11,Error code 30045-13,Error code 30050-13,Error code 30058-26,Error code 30045-14,Error code 30088-8,Error code 30145-16,Error code 3033-27,Error code 30033-27,Error code 30125-9 (500),Error code 30182-1015(4),Error code 30015-1025(1392),Error code 30033-27,Error code 30088-13 , Error code 30068-4 (3),Error code 30183-4,Office error code 30103-13, Error code 30126-4,Error code 30183-4,Error code 30183-1011(1),Error code 30180-4,Error code 30175-4,Error code 30175-13,Error code 30174-4,Error code 30169-22,Error code 30145-4,Error code 30145-16,Error code 30145-13,Error code 30143-37,Error code 30125-4,Error code 30125-1011,Error code 30103-11,Error code 30102-13,Error code 30102-11 ,Error code 30094-4,Error code 30015-11 (-2147023834),Error code 30094-1011,Error code 30088-4,Error code 30088-28,Error code 30088-27,Error code 30088-26,Error code 30088-22,Error code 30068-4,Error code 30053-4,Error code 30045-4,Error code 30045-11,Error code 30038-4,Error code 30038-26,Error code 30034-4,Error code 30029-4,Error code 30027-4 ,Error code 30016-4,Error code 30016-2,Error code 30015-6,Error code 30015-4 (3),Error code 30015-11 (-1073741790),Error code 30013-39,Error code 30183-4 ,Error code 1704,Error code 1605,Error code 1058-4,Error code 30029-24,Error code 12152-4,Error code 12007-4,Error code 12002-4,Error code 30088-1015
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Contents
- 1 Office error code 0-1036 Returns following error messages:-
- 1.1 Something went wrong Error code 0-1036 Go online for additional help.
- 1.2 Office is Busy, There is a problem starting the Office Installation
- 1.3 We are sorry, but we are unable to start your program.
- 1.4 Sorry installation can’t continue because no compatible office products are detected.
- 1.5 We are sorry, but we can’t verify the signature of files required to install your office product.
- 1.6 Internet connection needed. Office error code 0-1036.
- 1.7 Background Installation ran into a problem
- 1.8 Unable to start Office program
- 2 Diagnose your computer to fix error code 0-1036:-
- 3 Perform system file scan:-
- 4 How to use Event viewer to check office error logs:-
- 5 Steps to Fix the error code 0-1036:-
- 6 Repair/Uninstall office program: –
- 6.1 For Windows 10:-
- 7 Installing Office Product:-
- 8 Windows Registry Fix:-
Microsoft Office 365/2021/2019 error code 0-1036 encountered that many users were having trouble repairing or installing office installation programs on their Windows and Mac computers. The major issues pop up due to Office licensing, Windows updates, insufficient system resources like disk space, Internet connectivity, etc. In this article, it gives solutions for different kinds of office issues related to office 2021/2019 error code 0-1036
Diagnose your computer to fix Office 365 installation error code 0-1036:-
There are a few ironically shown Office error code 0-1036 which require immediate action. An event viewer is a log of every action on your computer that records all events. This Windows built-in feature provides all information for the problem-causing keys. They are caused due to failure of the Windows-related services and its executable file is unable to read the necessary files when installing Office 365/2021/2019.
Perform system file scan:-
System file scan in short SFC scan is windows inbuilt program to fix altered/modified and damaged files of the operating system. It can fix several updates failures, other violations done by several mismatched files.
- To Run a system file scan the windows operating system
- First Open a command prompt (CMD) in administrator mode and then Run command SFC/SCANNOW
- Office error code 0-1036 also can be fixed with this scan if they are not damaged much
If you see any file violations still exists after scan, then move to the Event viewer to check what has been caused by the office 2021/2019 installation error 0-1036
How to use Event viewer to check office error logs:-
- Click to start button and open Run command prompt window.
- To open Event viewer logs, type “EVENT VIEWER” command and then press enter.
- And tap double to “windows log” and then select to the “Applications “
- Many logs are visible in the Centre panel. Filter the logs and check office-related problems and warnings by selecting Filter current log option.
Finds critical error logs that cause an office program error code 0-1036. If there are no reasons for these issues to be found, then perform a clean office 365/2021 installation
Steps to Fix the office 365/2021/2019 installation error code 0-1036:-
Sometimes office won’t install due to several reasons like internet connectivity, dependencies for the product or any virus that affected your computer files etc. Then all you have to do a clean office 365/2021 installation by removing traces of office 2019 program files existed from previous versions or by multiple office installation trails by you due to several errors..
Repair/Uninstall office 365/2021/2019 program: –
Applies To: Office 2019, Office for business, Office 365 Admin, Office 365 Small Business Admin, Office 2021
For Windows 10:-
- And Go to the control panel and Select the Programs and features to reach list of installed office 365 programs on your system.
- From a list, check Microsoft Office 365 products and click to the Change button.
- A window will open displaying the Add, Repair, and Remove options.
- Once repair is completed use the Microsoft office products again
- To uninstall the follow above steps and choose to Remove it instead of repairing.
IMPORTANT:. It’s impossible to uninstall office 365 program applications (word, excel, publisher etc.) individually from total office product. The only way to uninstall an individual app is if you purchased it as a stand-alone version
Installing Office Product:-
- Once you have done the uninstallation part, now do a clean office installation.
- Login to your Microsoft office account www.office.com/signin
- Secondly, check this dashboard and look into product that you have purchased.
- After that, Select the “Install Office “option and download it
- Finally, check downloads on your system and double-click to the setup file for install.
- If the Microsoft Office 365/2021 error code 0-1036 still exists, then try the advanced registry fix
Windows Registry Fix:-
Registry in Windows displays the structure of Windows Operating system and its internal programs. The Hex codes inside the registry will change due to unnecessary office 2019 programs. To fix this office install error 0-1036 in office 365/2019/2021 and deletes the modified Office Registry keys or remove and re-creates the keys with older values.
Note: Don’t do Registry changes if you are not aware of the structure as it damages applications with one single change. Sometimes damages your computer operating system.
Office 365/2021error code 0-1036 Returns the following error messages:-
Something went wrong Error code 0-1036 Go online for additional help The office is Busy, There is a problem starting Office 365/2019/2021 Installation We are sorry, but we are unable to start the Office 365 program. We are sorry, but we can’t verify the signature of files required to install office 365/2021/2019 product.
Something went wrong Error code 0-1036 Go online for additional help.
When you are starting an Office 365 program application, you receive an error stating that “Something went wrong”. If operating system is not able to add or remove the products requested, It requests you to verify the file’s signature and install office 365 products. Usually, it returns error code series 300XX, or 1xxx series depends on cause of the related issue.
Office is Busy, There is a problem starting the Office program Installation
Error 0-1036 Office is busy pops up when you try to open any office 365/2021/2019 program like word, excel, PowerPoint etc., and the office program is already in progress. A message shows that “we are updating you to add or remove some programs”.
We are sorry, but we are unable to start your office 365/2019 program.
This office program is a common error 0-1036 in the Windows operating system that is caused due to the failed services of a program. Windows Installer services are found to be not working, they cannot install an Office 365/2021 product.
We are sorry, but we are unable to start your office 365/2019 program.
This office program is a common error 0-1036 in the Windows operating system that is caused due to the failed services of a program. Windows Installer services are found to be not working, they cannot install an Office 365/2021 product.
Sorry installation can’t continue because no compatible office products are detected.
A Microsoft Windows displays a message showing that your system ran into a problem, and it needs to restart system. A Microsoft Windows Operating system is announced in various bit of versions depending on the hardware architecture such as 32 and 64. It is necessary to install similar versions of Office that suitable for Windows.
We are sorry, but we can’t verify the signature of files required to install your office product.
An Office is an product package available in different various forms such as a disc or click-to-run. In the case of a disc failure, you might see this error message We are Sorry, But We Can’t Verify the Signature error message which says signatures of files required to install the office 2021 product.
Internet connection needed. Office 365/2021/2019 error code 0-1036.
This error message happens due to internet problems when performs an online repair for your office product. You can do a quick offline repair. And also installation needs an proper internet connectivity
The new Office 365 suite comes with click-to-run feature that has a short setup file that will start Microsoft 365 installation. Due to intermittent connection or connectivity failures, you will see Microsoft office 365/2021/2019 installation error code 0-1036
Background Installation ran into a problem
Background installation pops up when Office 2019 program-related files are corrupted. It is necessary to repair Office applications. And also a malware and or virus related issues can be checked in PCs
Unable to start Office 365/2021 installation program
The message shows that the official program has been stopped by your Windows. This should be scanned using Windows system files. This also shows that Office-relevant files are missing from Program folders. It has been encountered with any kind of the clean-up programs, and system restores will help you to fix the issues.
Take help from our Online experts regarding any unsolved problems in your system. Also, go to our website for more details and information
Microsoft Office has been an integral part of our studies, work and business since long now.
Microsoft Office has been an integral part of our studies, work and business since long now. Although Microsoft is consistently developing this Software for the betterment of secured product and services for its users but still sometimes Error code 0-1036 (0) show up and discontinue installation or update.
Solutions for Microsoft Error Code 0-1036 :
In order to fix this error, follow following Instructions
Disabling Firewall and Antivirus for the Time being:
-
- First of all the reason of occurrence of this error may be because of network restriction or firewall, it may be due to the rules of the following that it may restrict downloading and updating as a security measure.
- In order to fix this temporarily disabling proxy’s and firewall may result in effective update or installation of the software.
- Changing firewall customize setting System and Security> Windows Firewall> Customize Settings > Private Network Settings
- Select “Turn off Windows Firewall”.
- To disable antivirus Please follow following Instructions
- Open the antivirus setup installed on your computer> Settings> Real-time protection. Unselect Real time Protection.
- Un-select Antivirus Firewall.
“OK” to confirmation Dialogue box . and then again try to update/install Microsoft office again.
Running SFC scan to eradicate Error Code Error Code 0-1036:
Error Code 0-1036 also happen to happen due to error or corruption of file and can be eradicated by running SFC scan i.e. effectively run to replace or repair corrupted files utilizing cache of file from directory.
- Open command box from administration account.
- Type command of sfc scan and press “ENTER”. It will initiate Scan.
- Wait for the scan to be finished before closing command box.
- Update or install Microsoft office in order to see whether error is fixed or not.
- Repairing Registry to Fix Error Code 0-1036: Occurrence of this error may be due to Corruption of registry or key value corruption meaning a single key value corruption or changing may increase chance of malfunctioning of Microsoft office.
To fix Error Code 0-1036 you must create backup of your registry because you don’t want to lose important data and then proceed for “Registry Repair” Instructions are as following:
- Go to “Registry Editor”
- “Delete” previously installed registry even block installation of
Delete Following keys:
- HKEY_CURRENT_USERSoftwareMicrosoftOffice11.0
- HKEY_CURRENT_USERSoftwareMicrosoftOffice12.0
- HKEY_CURRENT_USERSoftwareMicrosoftOffice14.0
- HKEY_CURRENT_USERSoftwareMicrosoftOffice15.0
- HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftOffice11.0
- HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftOffice12.0
- HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftOffice14.0
- HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftOffice15.0”
- Change the following keys
- License Servers
- License Server Redirection
- Auto Expand DLs Enable
- Passport Auth Provider
Re-Installation:
If by following all of the above process you are still unable to eradicate Error code 0-1036 (0) then it’s better to re install properly.
- Go to “Control Panel” > “Program and Features”
- Select “Microsoft Office” > “Uninstall”
- Once it is completely uninstalled. Try installing Office Setup. ( Keep online and connected while Rebooting
- “Finish” when rebooting is completed
Are you trying to install or use Microsoft Office, but are you getting the error ‘0-1036’?
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On this page, you will find more information about the most common causes and most relevant solutions for the Microsoft Office error ‘0-1036’. Do you need help straight away? Visit our support page.
Error information
How to solve Microsoft Office error 0-1036
We’ve created a list of solutions which you can follow if you want to solve this Microsoft Office problem yourself. Do you need more help? Visit our support page if you need professional support with Microsoft Office right away.
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You might see Error code 0-4, 0-1012, 0-1008 or 0-1036 while installing office due to internet connection error and software file system corruption. These error occurs mainly in the online installation of office suite 2013, office 365 and office 2016 in windows computer. You might also see these error code while installing office program in windows 10 computer after the upgrade.
Following are the most effective troubleshooting steps to fix the Error code 0-4, 0-1012, 0-1008 or 0-1036 while installing office.
Step-1
Disabling Antivirus temporarily
The antivirus software installed in the computer sometimes detects the office installation execution file as virus or some other malicious content based on their database. This might block Microsoft Office program from being successfully installed causing the Error code 0-4, 0-1012, 0-1008 or 0-1036 while installing office.
Follow the steps to disable antivirus:
- Enter the Installed Antivirus console.
- Select settings options from the console.
Disable antivirus
- Select the “real time protection” option and disable that until next reboot.
- Try reinstalling the Microsoft office.
Step-2
System file checker scan
The system file checker scan will scan all protected system files, and replace corrupted files with a cached copy that is located in a compressed folder at %WinDir% System32dllcache.
The sfc scan can also fix the Error code 0-4, 0-1012, 0-1008 or 0-1036 while installing office by replacing the corrupted system files.
Follow the steps to perform system file checker scan:
- Open Run command box
- Type cmd and click enter
- In the command prompt type sfc /scannow and click enter
System file checker scan
- Wait until the scan get complete.
- Try installing office after the scan.
Step-3
Disable Proxy Settings
The proxy settings enabled on the computer may also effect the installation of Microsoft Office program and it may throw the Error code 0-4, 0-1012, 0-1008 or 0-1036 while installing office 2013, office 365 and office 2016.
Disable the proxy settings temporarily for the installation of Microsoft office. Follow the steps to disable internet proxy.
- Open internet properties
Internet properties
- Click on connections menu
- Open LAN settings
Proxy disable settings
- Uncheck the proxy settings box
- Click Apply and OK
- Try installing office again.
Step-4
Remove and reinstall the office program
The preinstalled or old version of the office program installed on the computer may also the blocks the installation and throw the Error code 0-4, 0-1012, 0-1008 or 0-1036 while installing office.
Follow the steps to remove and reinstall office program:
- Press “ + R ” and type “appwiz.cpl” in the available window
- Check for preinstalled office program in programs and features
Remove and reinstall preinstalled program
- Select “Microsoft office” under installed program list.
- Click on “uninstall/change” to remove the Microsoft office completely
- Reinstall Microsoft office after complete removal of the program.
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