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MINOLTA EP1054 «Замятие» и C0F30
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MINOLTA EP1054 «Замятие» и C0F30
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Konica 7013: Ошибка «H-VltFuse Diskonnect»
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Konica 7013: Ошибка «H-VltFuse Diskonnect»
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canon bizhub c3110 ошибка «нет тонера»
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Minolta PagePro 1480MF — сканирует и копирует черный лист
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Вернуться в Принтеры, МФУ, копиры формата A3
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С0000
Main Motor malfunction
Ошибка главного двигателя
162/210/163/211
C0070
Toner Replenishing Motor malfunction
Проблема с вращением банки тонера
162/210/163/211/223/283/363/423/224Е/284Е/364Е/454Е/554Е
Решение
Шаг 1
Откройте переднюю крышку.
Шаг 2
Убедитесь, что туба с тонером установлена корректно.
C0202
C0204
C0206
C0208
Elevator Failure Tray 1/2/3/4
Проблема с подъемом бумаги лоток 1/2/3/4
162/210/163/211
Решение
Шаг 1
Выдвиньте соответствующий ошибке лоток.
Шаг 2
Убедитесь, что в нише за лотком отсутствует препятствующий подъёму лифта лист бумаги, выскочивший из ёмкости лотка.
C0211
C0204
C0206
C0208
Bypass Lifting Motion Failure
Проблема с подъемом бумаги лотка ручной подачи
165/185/195/215/222/282/362/223/283/363/423/224Е/284Е/364Е/454Е/554Е/227/287/367С220/С280/С360/С224/С284/С364/С454/С554/С224Е/С284Е/С364Е/С454Е/С554Е/C227/C287/C367/C258/C308/C368/C458/C558/C658
C0320
LU-202m, LU-202XL fan abnormalitye
Ошибка вентилятора кассеты LU-202m, LU-202XL
AccurioPress C2060/C2070/C2070P
C3070/C3080/C3080P
C05хх
Fusing temperature failure
Проблема с температурой узла закрепления
162/210/163/211
Решение
Шаг 1
Выключите главный выключатель аппарата.
Шаг 2
Нажмите кнопку стоп и, удерживая её, вновь включите главный выключатель аппарата.
C0F32
Faulty ATDC Sensor
Ошибка концентрации тонера
162/210/163/211
Решение
Шаг 1
Войдите в сервисный режим аппарата.
Шаг 2
В меню Adjust установите другое значение TCR Gain.
Шаг 3
Выйдите из сервисного режима.
Шаг 4
Попробуйте провести пробную печать.
C133D
ROM check error
Проблема с платой EEPROM
162/210/163/211
C2152
Transfer belt pressure welding alienation
Проблема с узлом ленты переноса
С220/С280/С360/С224/С284/С364/С454/С554/С224Е/С284Е/С364Е/С454Е/С554Е/C227/C287/C367/C258/C308/C368/C458/C558/C658
C2241
C2242
C2243
C2244
Drum motor abnormality Y/M/C/K
Ошибка мотора барабана Y/M/C/K
PRO/PRESS C6000L/C6000/C7000/C7000P/C70hc/C1060L/C1060/C1070/C1070P
Accurio Press C2060/C2070/C2070P/C3070/C3080/C3080P
Решение
Шаг 1
Войдите в сервисный режим аппарата.
Шаг 2
В режиме State confirmation проведите проверку соответствующего ошибке двигателя фотобарабана.
C2253
C2254
Color PC motor`s failure
Ошибка привода барабанов
227/287/367/С220/С280/С360/С224/С284/С364/С454/С554/С224Е/С284Е/С364Е/С454Е/С554Е/C227/C287/C367/C258/C308/C368/C458/C558/C658
Решение
Шаг 1
Откройте переднюю крышку.
Шаг 2
Извлеките ёмкость для отработанного тонера и цветные фотобарабаны.
Шаг 3
Проверьте целостность и равномерность магнитной кисти блоков проявки.
Шаг 4
Проверьте корректность установки фотобарабанов.
C2351
Fusing cooling fan motor malfunction
Ошибка главного вентилятора охлаждения
164/165/185/195/215/222/282/362
C2411
C2412
C2413
C2414
Developing unit C/M/Y/K new article release
Ошибка определения нового блока проявки
227/287/367/С220/С280/С360/С224/С284/С364/С454/С554/С224Е/С284Е/С364Е/С454Е/С554Е/C227/C287/C367/C258/C308/C368/C458/C558/C658
C2551
C2552
C2553
C2554
C2555
C2556
C2557
C2558
Abnormally low toner density C/M/Y/K
Ошибка концентрации тонера в блоке проявки
165/185/195/215/227/287/367/С220/С280/С360/С224/С284/С364/С454/С554/С224Е/С284Е/С364Е/С454Е/С554Е/C227/C287/C367/C258/C308/C368/C458/C558/C658
C2654
EEPROM Failure
Проблема с платой EEPROM
222/282/362
C2A11
C2A12
C2A13
C2A1
Drum unit C/M/Y/K new release failure
Ошибка определения нового блока барабана
С220/С280/С360/С224/С284/С364/С454/С554/С224Е/С284Е/С364Е/С454Е/С554Е/C227/C287/C367/C258/C308/C368/C458/C558/C658
C3201
C3202
Fusing motor failure
Ошибка мотора привода узла закрепления
224Е/284Е/364Е/454Е/554Е/С220/С280/С360/С224/С284/С364/С454/С554/С224Е/С284Е/С364Е/С454Е/С554Е/C258/C308/C368/C458/C558/C658
C34хх
C37хх
C38хх
C39хх
Fusing temperature failure
Проблема с температурой узла закрепления
164/165/185/195/215/221/282/362/223/283/363/423/224Е/284Е/364Е/454Е/554Е/227/287/367/С220/С280/С360/С224/С284/С364/С454/С554/С224Е/С284Е/С364Е/С454Е/С554Е/C227/C287/C367/C258/C308/C368/C458/C558/C658
Решение
Шаг 1
Выключите главный выключатель.
Шаг 2
В зависимости от модели нажмите кнопку стоп или кнопку reset (желтая кнопка), и, удерживая её, включите главный выключатель аппарата.
Шаг 3
При появлении на экране кнопки trouble reset, нажмите её.
Шаг 4
Выключите и через 10 секунд включите главный выключатель аппарата.
Шаг 5
Если ошибка не сбросилась, требуется диагностика цепи узла фиксации.
C3508
Fusing high temperature abnormality
Повышенная температура узла фиксации
PRO/PRESS C6000L/C6000/C7000/C7000P/C70hc/C1060L/C1060/C1070/C1070P
Accurio Press C2060/C2070/C2070P/C3070/C3080/C3080P
Решение
Шаг 1
Войдите в сервисный режим по процедуре сброса ошибок узла фиксации.
Шаг 2
В режиме System settings переустановите значение программного переключателя 03-1 в состояние выключено (0).
Шаг 3
Выйдите из сервисного режима и перезапустите систему.
Шаг 4
При повторном возникновении ошибки требуется диагностика цепей узла фиксации.
C3924
Fusing sensor wire breaks detection
Проблема с термистором узла фиксации
C452/C552/C652/C451/C550/C650
C4101
Polygon Motor Failure
Проблема с блоком лазера
164/185/195/215/222/282/362/223/283/363/423/224Е/284Е/364Е/454Е/554Е/227/287/367/С220/С280/С360/С224/С284/С364/С454/С554/С224Е/С284Е/С364Е/С454Е/С554Е/C227/C287/C367/C258/C308/C368/C458/C558/C658
C4661
C4662
C4663
Color registration correction abnormality Y/M/C
Ошибка регистрации цветов Y/M/C
PRO C6000L/C6000/C7000/C7000P/C70hc/C1060L/C1060/C1070/C1070P
Решение
Шаг 1
Проверьте ресурсы работы основных расходных материалов (фотобарабан, узел проявки, лента переноса) используя меню «Утилиты» или веб-интерфейс. В случае превышения ресурса замените, ресурс которого превышен.
Шаг 2
Если счетчики расходных материалов не превышены, выполните режим «Стабилизации», используя меню «Утилиты». Настройки администратора — настройки системы — настройки специалиста — регулировка принтера — стабилизация, инициализация + стабилизация.
Шаг 3
Если пункт 2 не дал положительного результата, выполните очистку коротронов заряда. Для этого откройте переднюю крышку аппарата и при помощи шомпола очистите коротрон заряда.
C5102
C5103
Main Motor malfunction
Ошибка главного двигателя
164/165/185/195/2/222/282/362/223/283/363/4/224Е/284Е/364Е/454Е/55/С220/С280/С3/С224/С284/С364/С454/С5/С224Е/С284Е/С364Е/С454Е/С554Е
C5370
MFP control board cooling fan motor`s failure to turn
Ошибка включения вентилятора платы MFP
223/283/363/423/224E/284E/364E/454E/554E/227/287/367/С220/С280/С360/С224/С284/С364/С454/С554/С224Е/С284Е/С364Е/С454Е/С554Е/C258/C308/C368/C458/C558/C658
C6755
CIS Gain adjustment abnormality
Ошибка настройки модуля CIS
AccurioPress C2060/C2070/C3070/C3080
C8001
DF communication error
Ошибка коммуникации с автоподатчиком
AccurioPress C2060/C2070/C3070/C3080
C9401
C9402
IR exposure lump malfunction
Проблема с узлом сканера
164/165/185/195/215/222/282/362/223/283/363/423/224Е/284Е/364Е/454Е/554Е/227/287/367/C227/C287/C367/C258/C308/C368/C458/C558/C658
CC151
Flash ROM error
Проблема с платой EEPROM
164/165/185/195/215/226/287/367/C227/C287/C367/C258/C308/C368/C458/C558/C658
CC163
CC164
CC165
ROM contents error
Ошибка программного обеспечения аппарата
С220/С280/С360/С224/С284/С364/С454/С554/С224Е/С284Е/С364Е/С454Е/С554Е
CD004
HDD error
Ошибка жесткого диска
222/282/362/227/287/367/C227/C287/C367/C258/C308/C368/C458/C558/C658
CD0xx
Hard disk error
Проблема с жестким диском
223/283/363/423/224Е/284Е/364Е/454Е/554Е/227/287/367/С220/С280/С360/С224/С284/С364/С454/С554/С224Е/С284Е/С364Е/С454Е/С554Е/C227/C287/C367/C258/C308/C368/C458/C558/C658
Решение
Шаг 1
Смените текущую версию прошивки.
Шаг 2
Если ошибка повторится, войдите в сервисный режим и проведите процедуру физического форматирования жёсткого диска в меню System2.
CD3xx
NVRAM data error
Проблема с платой NVRAM
165/185/195/215/222/282/362/223/283/363/423/224Е/284Е/364Е/454Е/554Е/С220/С280/С360/С224/С284/С364/С454/С554/С224Е/С284Е/С364Е/С454Е/С554Е/C227/C287/C367/C258/C308/C368/C458/C558/C658
CE020
Browser abnormality detection
Внезапное выключение браузера
AccurioPress C2060/C2070/C2070P/C3070/C3080/C3080P
CE301
Referring incorrect memory
Ошибка обработки данных (ошибка памяти)
224E/284E/364E/454E/554E/227/287/367/С224/С284/С364/С454/С554/С224Е/С284Е/С364Е/С454Е/С554Е/C258/C308/C368/C458/C558/C658
P-5
PRT/IR ERROR
C200/C203/C220/C224/C250/C252/C253/C258/C284/C277/C287/C257i/C300/C308/C352/C350/C353/C360/C364/C368/C450/C451/C452/C454/C458/C550/C552/C554/C558/C650/C652/C654/C658/C659/C754/C759/C224E/C284E/C364E/C454E/C554E/C654E/C754E/C250P/C252P/C352P/C353P/C450P/C250i/C300i/C360i/C450i/C550i/C650i/C3300i/C3320i/C3350i/C4000i/C4050i
Решение
Шаг 1
Проверить поверхность ленты переноса.
Шаг 2
Заменить ленту переноса.
P-6
P-7
P-8
P-9
C/M/Y/K Imaging Unit failure
C200/C203/C220/C224/C250/C252/C253/C258/C284/C277/C287/C257i/C300/C308/C352/C350/C353/C360/C364/C368/C450/C451/C452/C454/C458/C550/C552/C554/C558/C650/C652/C654/C658/C659/C754/C759/C224E/C284E/C364E/C454E/C554E/C654E/C754E/C250P/C252P/C352P/C353P/C450P/C250i/C300i/C360i/C450i/C550i/C650i/C3300i/C3320i/C3350i/C4000i/C4050i
Решение
Шаг 1
Проверить состояние расходных материалов по желтому каналу.
Шаг 2
Заменить расходные материалы по желтому каналу.
P-21
C224e/C224/C220/C652/C200/C203/C227/C250/C250i/C257i/C250P/C252/C252P/C253/C258/C280/C284/C284e/C287/C300/C300i/C308 C352/C350/C352P/C353/C353P/C360/C360i/C364/C364e/C368/C450/C450P/C450i/C451/C452/C454/C454e/C458/C550/C550i/C552 C554/C554e/C558/C650/C650i/C654/C654e/C658/C659/C754 C754e/C759/C3300i/C3320i/C3350i/C4000i/C4050i
Решение
Шаг 1
Проверить состояние расходных материалов по желтому каналу.
Шаг 2
Провести калибровку.
P-28
C224e/C224/C220/C652/C200/C203/C227/C250/C250i/C257i/C250P/C252/C252P/C253/C258/C280/C284/C284e/C287/C300/C300i/C308 C352/C350/C352P/C353/C353P/C360/C360i/C364/C364e/C368/C450/C450P/C450i/C451/C452/C454/C454e/C458/C550/C550i/C552 C554/C554e/C558/C650/C650i/C654/C654e/C658/C659/C754 C754e/C759
Решение
Шаг 1
Проверить состояние расходных материалов по желтому каналу.
Шаг 2
Заменить ленту переноса.
You are here: Home / error code / [SOLVED] Quick fix Konica-Minolta 163 list error codes
– Compatible Printer model: Konica-Minolta bizhub 163
– Konica-Minolta bizhub 163 Error Codes with quick guides:
- Code: C0000
- Description: Main Motor malfunction
• The Main Motor (M1) Lock signal remains HIGH for a continuous 1-sec. period at any time 1 sec. after the Main Motor has started turning. - Troubleshooting Guides: 1 Check M1 connectors for proper connection and correct as necessary. 2 Check M1 for correct drive coupling and correct as necessary. 3 M1 operation check. 4 Change PWB-A. 5 Change PU1.
- Code: C0044
- Description: ADF Cooling Fan Failure (Only when the optional DF is mounted)
• The ADF Fan Motor Lock signal remains set to H for a set period of time while the EDH Fan Motor is turning. - Troubleshooting Guides: 1 Check the motor connectors for paper connection, and correct as necessary. 2 Check the fan for possible overload, and correct as necessary. 3 M3-ADF operation check. 4 Replace PBA-CONT.
- Code: C0045
- Description: Fusing Cooling Fan Motor malfunction
– The Fusing Cooling Fan Motor (M3) Lock signal remains HIGH for a continuous 1-sec. period while the Fusing Cooling Fan Motor is turning at full speed or decelerated speed. - Troubleshooting Guides: 1 Check M3 connectors for proper connection and correct as necessary. 2 Check the fan for possible overload and correct as necessary. 3 M3 operation check 4 Change PWB-A. 5 Change PU1.
- Code: C004E
- Description: Power Supply Cooling Fan Motor malfunction
– The Power Supply Cooling Fan Motor (M4) Lock signal remains HIGH for a continuous 1-sec. period while the Power Supply Cooling Fan Motor Remote signal remains ON (for full-speed rotation) or OFF (for decelerated-speed rotation). - Troubleshooting Guides: 1 Check M4 connectors for proper connection and correct as necessary. 2 Check the fan for possible overload and correct as necessary. 3 M4 operation check 4 Change PWB-A. 5 Change PU1.
- Code: C0070
- Description: Toner Replenishing Motor malfunction
– The Toner Bottle Home Position Sensor (PC7) outputs a HIGH signal for a continuous 3.5-sec. period while the Toner Bottle is turning.
– The Toner Bottle Home Position Sensor (PC7) outputs a LOW signal for a continuous 2-sec. period while the Toner Bottle is turning. - Troubleshooting Guides: 1 Check M6 connectors for proper connection and correct as necessary. 2 Check M6 for correct drive coupling and correct as necessary. 3 M6 operation check 4 PC7 sensor check 5 Change PWB-A. 6 Change PU1.
- Code: C0210
- Description: Abnormal image transfer voltage
– The image transfer voltage remains more than 100 V continuously for a given period of time while the PC Drum remains stationary. - Troubleshooting Guides: 1 Check the Image Transfer Roller for installation. 2 Change HV1. 3 Change PWB-A.
- Code: C03FF
- Description: Faulty Model Setting
– “Model Setting” of “Adjust” available from the Service mode is incorrectly set. - Troubleshooting Guides:
- Code: C0500
- Description: Warm-up failure
– The surface temperature of the Fusing Roller does not reach a given level even after the lapse of a given period of time during a warm-up cycle. - Troubleshooting Guides: 1 Check that the Fusing Roller Heater Lamp (H1) turns ON when the Power Switch is turned ON and correct or replace the lamp as necessary. 2 Check that the Fusing Roller Sub Heater Lamp (H2) turns ON when the Power Switch is turned ON and correct or replace the lamp as necessary. 3 Check the Fusing Roller Thermostat (TS1) for operation. <Check procedure> Check the resistance of TS1. TS1 is open-circuited if its resistance is infinity. 4 Check the Fusing Unit Interlock Switch (S2) for operation. <Check procedure> Check continuity across the following terminals when S2 is ON. • Across S2-1A and S2-1B • Across S2-2A and S2-2B 5 Check the Fusing Roller Thermistor (TH1) and Fusing Roller Sub Thermistor (TH2) for installation and correct or clean as necessary. 6 Check the Fusing Roller Thermistor (TH1) for operation. <Check procedure> Disconnect CN15 (4P) and check the resistance across CN15-2 and 3 on the Thermistor side. TH1 is open-circuited if the resistance is infinity. 7 Check the Fusing Roller Sub Thermistor (TH2) for operation. <Check procedure> Disconnect CN22 (4P) and check the resistance across CN22-2 and 3 on the Thermistor side. TH2 is open-circuited if the resistance is infinity. 8 Check the Fusing Roller Heater Lamp (H1) for continuity and correct or replace as necessary. 9 Check the Fusing Roller Sub Heater Lamp (H2) for continuity and correct or replace as necessary. 10 Change PU1. 11 Change PWB-A.
- Code: C0501
- Description: Warm-up failure 2 (for the model having two Fusing Roller Heater Lamps)
– The Fusing Roller Sub Thermistor does not detect a predetermined temperature within 30 sec. after a warm-up cycle has been started and thus the warm-up cycle is not completed.
– The surface temperature of the Fusing Roller does not reach a given level even after the lapse of a given period of time during a warm-up cycle. - Troubleshooting Guides: 1 Check that the Fusing Roller Heater Lamp (H1) turns ON when the Power Switch is turned ON and correct or replace the lamp as necessary. 2 Check that the Fusing Roller Sub Heater Lamp (H2) turns ON when the Power Switch is turned ON and correct or replace the lamp as necessary. 3 Check the Fusing Roller Thermostat (TS1) for operation. <Check procedure> Check the resistance of TS1. TS1 is open-circuited if its resistance is infinity. 4 Check the Fusing Unit Interlock Switch (S2) for operation. <Check procedure> Check continuity across the following terminals when S2 is ON. • Across S2-1A and S2-1B • Across S2-2A and S2-2B 5 Check the Fusing Roller Thermistor (TH1) and Fusing Roller Sub Thermistor (TH2) for installation and correct or clean as necessary. 6 Check the Fusing Roller Thermistor (TH1) for operation. <Check procedure> Disconnect CN15 (4P) and check the resistance across CN15-2 and 3 on the Thermistor side. TH1 is open-circuited if the resistance is infinity. 7 Check the Fusing Roller Sub Thermistor (TH2) for operation. <Check procedure> Disconnect CN22 (4P) and check the resistance across CN22-2 and 3 on the Thermistor side. TH2 is open-circuited if the resistance is infinity. 8 Check the Fusing Roller Heater Lamp (H1) for continuity and correct or replace as necessary. 9 Check the Fusing Roller Sub Heater Lamp (H2) for continuity and correct or replace as necessary. 10 Change PU1. 11 Change PWB-A.
- Code: C0510
- Description: Fusing failure (abnormally low fusing temperature)
– The temperature detected by the Fusing Roller Thermistor remains lower than 120°C (105°C for the model having two Fusing Roller Heater Lamps) for a given period of time during the standby state.
– The temperature detected by the Fusing Roller Thermistor remains lower than 120°C (105°C for the model having two Fusing Roller Heater Lamps) for a given period of time during a print cycle. - Troubleshooting Guides: 1 Check that the Fusing Roller Heater Lamp (H1) turns ON when the Power Switch is turned ON and correct or replace the lamp as necessary. 2 Check that the Fusing Roller Sub Heater Lamp (H2) turns ON when the Power Switch is turned ON and correct or replace the lamp as necessary. 3 Check the Fusing Roller Thermostat (TS1) for operation. <Check procedure> Check the resistance of TS1. TS1 is open-circuited if its resistance is infinity. 4 Check the Fusing Unit Interlock Switch (S2) for operation. <Check procedure> Check continuity across the following terminals when S2 is ON. • Across S2-1A and S2-1B • Across S2-2A and S2-2B 5 Check the Fusing Roller Thermistor (TH1) and Fusing Roller Sub Thermistor (TH2) for installation and correct or clean as necessary. 6 Check the Fusing Roller Thermistor (TH1) for operation. <Check procedure> Disconnect CN15 (4P) and check the resistance across CN15-2 and 3 on the Thermistor side. TH1 is open-circuited if the resistance is infinity. 7 Check the Fusing Roller Sub Thermistor (TH2) for operation. <Check procedure> Disconnect CN22 (4P) and check the resistance across CN22-2 and 3 on the Thermistor side. TH2 is open-circuited if the resistance is infinity. 8 Check the Fusing Roller Heater Lamp (H1) for continuity and correct or replace as necessary. 9 Check the Fusing Roller Sub Heater Lamp (H2) for continuity and correct or replace as necessary. 10 Change PU1. 11 Change PWB-A.
- Code: C0511
- Description: Fusing failure (abnormally low fusing temperature 2)
– The temperature detected by the Fusing Roller Sub Thermistor remains lower than 105°C for a given period of time during the standby state.
– The temperature detected by the Fusing Roller Sub Thermistor remains lower than 105°C for a given period of time during a print cycle. - Troubleshooting Guides: 1 Check that the Fusing Roller Heater Lamp (H1) turns ON when the Power Switch is turned ON and correct or replace the lamp as necessary. 2 Check that the Fusing Roller Sub Heater Lamp (H2) turns ON when the Power Switch is turned ON and correct or replace the lamp as necessary. 3 Check the Fusing Roller Thermostat (TS1) for operation. <Check procedure> Check the resistance of TS1. TS1 is open-circuited if its resistance is infinity. 4 Check the Fusing Unit Interlock Switch (S2) for operation. <Check procedure> Check continuity across the following terminals when S2 is ON. • Across S2-1A and S2-1B • Across S2-2A and S2-2B 5 Check the Fusing Roller Thermistor (TH1) and Fusing Roller Sub Thermistor (TH2) for installation and correct or clean as necessary. 6 Check the Fusing Roller Thermistor (TH1) for operation. <Check procedure> Disconnect CN15 (4P) and check the resistance across CN15-2 and 3 on the Thermistor side. TH1 is open-circuited if the resistance is infinity. 7 Check the Fusing Roller Sub Thermistor (TH2) for operation. <Check procedure> Disconnect CN22 (4P) and check the resistance across CN22-2 and 3 on the Thermistor side. TH2 is open-circuited if the resistance is infinity. 8 Check the Fusing Roller Heater Lamp (H1) for continuity and correct or replace as necessary. 9 Check the Fusing Roller Sub Heater Lamp (H2) for continuity and correct or replace as necessary. 10 Change PU1. 11 Change PWB-A.
- Code: C0520
- Description: Fusing failure (abnormally high fusing temperature 2)
– The temperature detected by the Fusing Roller Thermistor remains higher than 240°C for a given period of time. - Troubleshooting Guides: 1 Check that the Fusing Roller Heater Lamp (H1) turns ON when the Power Switch is turned ON and correct or replace the lamp as necessary. 2 Check that the Fusing Roller Sub Heater Lamp (H2) turns ON when the Power Switch is turned ON and correct or replace the lamp as necessary. 3 Check the Fusing Roller Thermostat (TS1) for operation. <Check procedure> Check the resistance of TS1. TS1 is open-circuited if its resistance is infinity. 4 Check the Fusing Unit Interlock Switch (S2) for operation. <Check procedure> Check continuity across the following terminals when S2 is ON. • Across S2-1A and S2-1B • Across S2-2A and S2-2B 5 Check the Fusing Roller Thermistor (TH1) and Fusing Roller Sub Thermistor (TH2) for installation and correct or clean as necessary. 6 Check the Fusing Roller Thermistor (TH1) for operation. <Check procedure> Disconnect CN15 (4P) and check the resistance across CN15-2 and 3 on the Thermistor side. TH1 is open-circuited if the resistance is infinity. 7 Check the Fusing Roller Sub Thermistor (TH2) for operation. <Check procedure> Disconnect CN22 (4P) and check the resistance across CN22-2 and 3 on the Thermistor side. TH2 is open-circuited if the resistance is infinity. 8 Check the Fusing Roller Heater Lamp (H1) for continuity and correct or replace as necessary. 9 Check the Fusing Roller Sub Heater Lamp (H2) for continuity and correct or replace as necessary. 10 Change PU1. 11 Change PWB-A.
- Code: C0521
- Description: Fusing failure (abnormally high fusing temperature 2)
– The temperature detected by the Fusing Roller Sub Thermistor remains higher than 240°C for a given period of time. - Troubleshooting Guides: 1 Check that the Fusing Roller Heater Lamp (H1) turns ON when the Power Switch is turned ON and correct or replace the lamp as necessary. 2 Check that the Fusing Roller Sub Heater Lamp (H2) turns ON when the Power Switch is turned ON and correct or replace the lamp as necessary. 3 Check the Fusing Roller Thermostat (TS1) for operation. <Check procedure> Check the resistance of TS1. TS1 is open-circuited if its resistance is infinity. 4 Check the Fusing Unit Interlock Switch (S2) for operation. <Check procedure> Check continuity across the following terminals when S2 is ON. • Across S2-1A and S2-1B • Across S2-2A and S2-2B 5 Check the Fusing Roller Thermistor (TH1) and Fusing Roller Sub Thermistor (TH2) for installation and correct or clean as necessary. 6 Check the Fusing Roller Thermistor (TH1) for operation. <Check procedure> Disconnect CN15 (4P) and check the resistance across CN15-2 and 3 on the Thermistor side. TH1 is open-circuited if the resistance is infinity. 7 Check the Fusing Roller Sub Thermistor (TH2) for operation. <Check procedure> Disconnect CN22 (4P) and check the resistance across CN22-2 and 3 on the Thermistor side. TH2 is open-circuited if the resistance is infinity. 8 Check the Fusing Roller Heater Lamp (H1) for continuity and correct or replace as necessary. 9 Check the Fusing Roller Sub Heater Lamp (H2) for continuity and correct or replace as necessary. 10 Change PU1. 11 Change PWB-A.
- Code: C0650
- Description: Faulty Scanner Home Position Sensor
– The Scanner Home Position Sensor (PC10) does not go from HIGH to LOW when the Scanner Motor (M5) is energized for a given number of steps after the sequence to bring the Scanner back to its home position has been started at the end of a scan motion and during re-shading.
– The Scanner Home Position Sensor (PC10) does not go from LOW to HIGH when the Scanner Motor (M5) is energized for a given number of steps after a scan motion has been started at the end of a Scanner Home Position Sensor home check scan motion and during re-shading. - Troubleshooting Guides: 1 Check M5 connectors for proper connection and correct as necessary. 2 Check M5 for correct drive coupling and correct as necessary. 3 M5 operation check 4 Scanner operation check 5 PC10 sensor check 6 Change PWB-C/C.
- Code: C0B60
- Description: Bin Switching Motor malfunction (Only when the optional JS is mounted)
– Refer to the option service manual (JS-503) for details. - Troubleshooting Guides:
- Code: C0B80
- Description: Shift Motor malfunction (Only when the optional SF is mounted)
– Refer to the option service manual (SF-501) for details. - Troubleshooting Guides:
- Code: C0F32
- Description: Faulty ATDC Sensor
– The measurement taken by the ATDC Sensor (UN1) at a time 2.0 sec. after the Main Motor (M1) has started turning is less than 5% (greater than 4.63 V).
– The measurement taken by the ATDC Sensor (UN1) at a time 2.0 sec. after the Main Motor (M1) has started turning is 19% or more (1.41 V or less). - Troubleshooting Guides: 1 Check to see if developer is available. 2 Check the ATDC Sensor connectors for proper connection and correct as necessary. 3 Change UN1. 4 Run ?gATDC Auto Adjust. 5 Change PWB-A. 6 Change PU1.
- Code: C0F33
- Description: Improperly adjusted ATDC Sensor
– The adjustment of the ATDC control voltage is not completed within 1 sec. after sampling has started of the ATDC Sensor (UN1) as part of an operation of ATDC Sensor Automatic Adjustment.
– The ATDC Sensor control voltage falls outside the range of 5.39 V to 8.15 V during an operation of ATDC Sensor Automatic Adjustment. - Troubleshooting Guides:
- Code: C1038
- Description: Engine connection failure
Master Board (PWB-A) to Control Board (PWB-C/C) connection failure
– There is no acknowledge signal transmitted from the Master Board (PWB-A) to Control Board (PWB-C/C) for 1.5 sec. or more.
– An error command signal is transmitted from the Control Board (PWB-C/C) to Master Board (PWB-A).
– An error status signal is transmitted from the Master Board (PWB-A) to Control Board (PWB-C/C). - Troubleshooting Guides: 1 Turn OFF and ON the Power Switch. 2 Check the PWB-A connectors for proper connection and correct as necessary. 3 Check the PWB-C/C connectors for proper connection and correct as necessary. 4 Check for proper connection between PWB-A and PWB-C/C and correct as necessary. 5 Change PWB-A. 6 Change PWB-C/C.
- Code: C1200
- Description: Faulty ASIC/memory
ASIC/memory (for image and control) fault
A write or read error occurs with SRAM on the Control Board (PWB-C/C). - Troubleshooting Guides: 1 Turn OFF and ON the Power Switch. 2 Check memory on PWB-C/C for connection and correct as necessary. 3 Change PWB-C/C.
- Code: C1300
- Description: Polygon Motor malfunction
-Startup failure
– Lock signal fault: Unstable after the first Lock signal has been detected
– Lock signal fault: Lock signal out-of-timing - Troubleshooting Guides: 1 Turn OFF and ON the Power Switch. 2 Check for proper connection between the PH Unit and Master Board and correct as necessary. 3 Change the PH Unit. 4 Change PWB-A.
- Code: C133B
- Description: Communication with option error
– It is not possible to communicate with the Printer Board within a predetermined period of time during a print cycle. - Troubleshooting Guides:
- Code: C133D
- Description: ROM check error
– An error is detected of the flash ROM chip on the Fax Board when the Power Switch is turned ON. - Troubleshooting Guides:
- Code: C13F0
- Description: Faulty HSYNC
Laser scanning system malfunction
– The SOS Sensor does not detect a rising edge of SOS within a given period of time after the Polygon Motor (M2) has started turning and a laser output has been started.
– The SOS Sensor detects no rising edges of SOS while VIA (image area control) is ON. - Troubleshooting Guides: 1 Turn OFF and ON the Power Switch. 2 Check for proper connection between the PH Unit and Master Board and correct as necessary. 3 Change the PH Unit. 4 Change PWB-A.
- Code: C1468
- Description: Faulty Parameter Chip
Parameter Chip fault
– Data cannot be written in Parameter Chip.
– Data stored in Parameter Chip is wrong. - Troubleshooting Guides: 1 Turn OFF the Power Switch and unplug the power cord. Then, plug in the power cord and turn ON the Power Switch again. 2 Check Parameter Chip (U16) on PWB-C/C for proper connection and correct as necessary. 3 Change PWB-A. 4 Change Parameter Chip.
- Code: C14A3
- Description: IR fluorescent lamp fault
The Exposure Lamp (LA2) of the Scanner fails to turn ON.
– The intensity of the Exposure Lamp is a predetermined value or less during shading and re-shading. - Troubleshooting Guides: 1 Check that the Exposure Lamp (LA2) turns ON when the Power Switch is turned ON and correct or replace as necessary. 2 Check connectors on PU2 for proper connection and correct as necessary. 3 Check connectors on PWB-J for proper connection and correct as necessary. 4 Change PWB-C/C.
- Code: C3FFF
- Description: Flash ROM error
- Troubleshooting Guides:

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