Hi,
Does your PC only have a single hard drive?
Boot your PC into the bios (f10) and look at the MAIN screen and see if a hard drive is being detected. You should see at least the CD optical drive.
Things to try:
Clear the CMOS.
Check the hard drive cables on both ends (data and power) and make sure that they are firmly corrected to the drive and the motherboard.
If your PC only has one hard drive, then you could try another SATA port on the motherboard to see if the port has gone bad. Booting back into the bios should indicate the presence of a hard drive if the original motherboard port has gone bad.
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08-13-2016
12:26 PM
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Product: Hp touchsmart 600-1200
Operating System: Microsoft Windows 10 (32-bit)
About a week ago I updated my pc from Windows 7 to Windows 10. First I had no issues with Windows 10, one day later I turn my pc on and the Windows 10 logo came and it said fixing issues so I waited until it was done. But it kept loading and nothing happened, I restarted my pc and I pressed f9 to see the diagnostics, almost everything was fine but only one thing wasn’t fine and it was my PCs Booth path. It said this:
Testing : Booth Path
Error Code : BIOHD-3
Warning : No bootable drives detected .
Suggestion : Pleas contact HP Support .
Press any key to continue .
I haven’t removed or changed any thing from my pc.
Greetings Semih.
13 REPLIES 13
08-13-2016
12:54 PM
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@Semih_38, welcome to the forum.
When requesting help you should always include the make/model (i.e. p6-xxxx) of the computer and/or monitor. This information is necessary for us to review the specifications of them. There are several models in the 1200 series.
I believe that the message is telling you that the hard drive has failed. I will be able to help you troubleshoot it better when I have the full model.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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08-13-2016
01:29 PM
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Thank you for the additional information, @Semih_38.
Here is a guide that will help you test your hard drive (HDD). If the test says that the HDD has failed, here is a guide to help you replace it.
Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
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08-13-2016
01:49 PM
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Will I loose all my data from my pc, and my biggest problem is that if I start my pc the Windows 10 logo will appear and say fixing problems but it doesn’t do anything, will the second issue be fixed to?
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08-13-2016
02:08 PM
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Thank you for the additional information, @Semih_38.
You will begin tapping the F10 key as soon as you turn on the computer. This will take you to the BIOS setup menu. You will look for the section where it talks about SMART (Self-Monitoring Analysis and Reporting Technology). You will use this to test your hard drive. It will never get to the HDD.
I am not an HP Employee!!
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08-13-2016
02:14 PM
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@Semih_38 wrote:
I did but iT failed.
What failed; the SMART test or getting to the BIOS setup menu?
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08-13-2016
02:28 PM
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OK, if the SMART ran and failed, this means that your HDD has failed. Your only option is to replace it. If you didn’t have a backup of your personal data, you have lost it. This is why it is always good to make a backup. You never know when a HDD will fail. I use two USB external HDD’s and a USB Flash drive for backups. If the data is very important to me, such as, pictures, they are on all three of the drives.
I provided a guide to help you replace the HDD in my first post.
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PC won’t boot BIOHD-3 error code.
i ran zemana antimalware portable and it had me reboot my computer a couple of times then it messed up and i got the error when booting
«a disk read error occurred»
«press ctrl+alt+del to restart»
before this error comes up the blue hp screen pop up then goes to the error. i ran the diagnostic tools. The CPU passed, the Memory( 3 sticks of 2046mb each) failed with error code BIOME-1(gonna try and reseat the first ram), For the harddrive it passed but for Testing: Boot Path it came up with a warning with error code BIOHD-3 no bootable drives detected
i feel like the boot order or something was messed up and not sure how to correct it.
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#1
I had my desktop pc on and after a while I came back and it was on a black screen that said:
«Reboot and Select proper Boot device or Insert Boot Media in selected Boot Device and press a key».
I ignored this and restarted my computer & successfully got to my desktop. While surfing the internet normally, the computer froze and started a «diagnostic tools» test.
The Quad CPU test passed, Memory passed, and then it started testing drive: ST3750528AS (9VP29G2Y) which passed, hp DVD-RAM GH40L (941CD057586) which passed. Testing: Boot Path, Error Code: BIOHD-3. Warning: No bootable drives detected. Suggestion: Please contact HP Support. Press any key to continue.
I’ve never had a problem with this desktop, and I can’t remember it ever freezing up on me or shutting down randomly. Please help I don’t know what to do
Would resetting to factory settings fix the problem?
Product: HP
Operating System: Microsoft Windows 7 (64-bit)
edit: Restarting the computer and going to the desktop eventually freezes and takes me bak to the «reboot and select proper boot device….» message. I am in safemode trying to save my files to a usb before my computer messes up even more… please help…
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#2
The first one can relate to a bad power supply, or an aged one of some years.
That is why you may get random crashing or freezing in windows, but also when booting the system a drive fails to be detected and reported. In other words not enough voltage to power all the devices, HD CD, DVD drives.
A simple test is to take away power for example from the optical drive/ the 12v molex or sata style power feed from the Psu. If the system is stable after that test. It tells you the power supply in the system is becoming unstable.
By taking a slight load off it confirms it.
The second is the physical hard drive it`s self even if not the working OS drive.
If it is faulty then it will cause freezing of windows, since all drives are in constant use while in windows.
If the symptoms of freezing still happen then the drive in question may of developed a fault.
If a drive powers down in windows it will cause a system crash or a freeze, more so if the drive relating to the working OS like windows 7 because it is in constant use by windows.
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#3
I still don’t know what to do to fix this.. i’m not super familiar with tech-y specifics. :s
any newbie-friendly advice on how to check if the power supply is bad or if the physical hard drive is messed up?
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BIOHD-2 error code but starts anyway
Hi!
I’ve refreshed my HP computer which was working alright with windows 7 before. Now I’ve installed windows 8.1 N and when Im trying to start up I get to the HP screen, if I try to diagnos the problem it says that I’ve got a BIOHD-2 error, but after exiting the diagnosis the computer starts up as normal. If I get to the set up-screen it also starts up as normal after I’ve saved and pressed exit.
I don’t really trust the compuer even though it acts normal after it started. Any tips on what could be wrong and what I can do about it?
I really don’t know much about computers. Appreciate answers
I highly recommend that you save all important data (documents, photos etc. ) to an external storage device. ONce you have replaced the hard disk you can return the data to its place on your desktop PC.
BIOHD-2 is a diagnostic code that indicates imminent or pending failure of the hard disk. In order to resolve the error you will need to replace the hard disk with a new desktop SATA hard disk.
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HP Touchsmart with a BIOHD — 8 error code. What does it mean and what can I do?
Computer keeps crashing. Ran diagnostics and it came up with the error code BIOHD -8 for the hard drive. What do I do?
Here are the specs and ordering options for your HP TouchSmart IQ526t CTO Desktop Computer. Since this is a configure-to-order model, I have no way of knowing the size of the hard drive in your computer. Please post the size of the hard drive shown on your order slip or in Windows. Sizes available for ordering were;
320 GB 7200 rpm SATA 3G (3.0 Gb/sec)
500 GB 7200 rpm SATA 3G (3.0 Gb/sec)
640 GB 7200 rpm SATA 3G (3.0 Gb/sec)
750 GB 7200 rpm SATA 3G (3.0 Gb/sec)
1 TB 5400 rpm SATA 3G (3.0 Gb/sec)
Here are some detailed instructions on Replacing the Hard Drive in your IQ526T.
Frank
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BIOHD-7 error code
after reading some of the forums on this error code i think i will have to buy a new hard drive. i was hoping if i got HP recovery kit i would be able to fix mine. i also got a error code 0xef0003. i tried to use the built in recovey but no luck. now all i have is a black screen that says no bootable disk. so i have is a 2 part question.
1. if i buy a new hard drive will i need the recovery kit that HP offers? i dont have any back up disk.
2. and can i up grade the hard drive? say to a 1TB or maybe 2TB with out doing any other upgrades to the computer?
OS- Windows 7
Model- 300-1120
Product- AY581AA-ABA
Bld ID- A1NAV6PRA3
Thank you for your help…
This question was solved.
View Solution.
Btheone, welcome to the forum.
You are correct that the hard drive failed. The maximum hard drive supported by Win 7 is 2 GB. Yes, you need the Recovery Discs provided by HP.
Here is a guide to help you Recover the system after you replace the hard drive. Read it carefully before buying the new hard drive.
Please click the «Thumbs Up+ button» if I have helped you and click «Accept as Solution» if your problem is solved.
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What do i do if i am receiving a error code BIOHD-4?
i am reviewing BIOHD-4 on diagnostics and a faulty hardware 0x00000e9 message and suggestions
http://h30434.www3.hp.com/t5/TouchSmart-PC/HP-Touchsmart-with-a-BIOHD-8-error-code-What-does-it-mean…
I’ve read quite a few posts about that error message on this forum. The link above is to one of those threads.
It doesn’t look too good, but your answer is probably in the first couple of posts in that link.
GeorgeFN
GeorgeFN
I work on behalf of HP.
PC Doctor Error Code BIOHD-2
HP Pavilion FK484AV-ABA, model m4900t running windows 7 64 bit. RAID-1 setup.
PC crashed. Cannot restart. On cold boot, received the error message that RAID-1 and both hard drives failed. Ran PC-Doctor and received the following diagnostics:
CPU, Memory, all hard drives OK.
Boot Path Diagnostic
Error Code: BIOHD-2
Warning: No drives detected.
Suggestion: Turn off system and verify the drive cables are securely attached.
Since PC-Doctor verified that both drives were OK, I am assuming that the cables also were OK. Any suggestions on what the problem may be??
Thanks in advance for your help.
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View Solution.
Go into the BIOS to see if the drives are recognized. Post your results here.
That is an unusual condition for PC Doktor to report. Normally a BIOHD-2 error code means that a hard disk has failed, but I do doubt that both drives failed at once.
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BIOHD1 Error code
I have an HP P6631P with an AMD Athlon IIx4 635 processor 64bit Operating System running Windows 7 home premium, I have had the computer for 11 months everything was great until yesterday. I pushed the power button and Windows tried to start but froze……I used the repair disk to reboot the computer and after several hrs it brought up the system recovery screen, still wont work keeps taking me to an hp help screen where I can do nothing but exit. I ran a diagnotic and it gave me the BIOHD 1 error code, so my question is….Now what? What do I do now?
This question was solved.
View Solution.
Hi,
It would look like your Hard Drive has failed and will need to be replaced.
As your PC is still under warranty, you should contact HP and arrange to have the drive replaced.
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
Regards,
DP-K
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Error Code: BIOHD-2
My HP computer won’t boot up.
When I run Diagnostic Tools on intial startup (F9)
I get and Error code «BIOHD-2» when it is testing Boot Path
It says
«Error Code : BIOHD-2»
«Warning : No drives detected.»
«Suggestion : Turn off your system and verify the drive cables are securely attached. If problems persist, contact HP support.»
I contacted HP support that they want me to pay $59.99 for a one time service fee to test the system!
I think that is rediculus. They won’t even tell me what’s wrong or what that error code is? I’ve had no problems with this computer at all since I bought it FRYs 6 years ago
Can anyone here help me on this matter?
I have a HP Pavilion Elite m9515f PC
AMD Phenom X4 9850 Quad-Core Processor
Please help!
Thank you
Lucky
Hi
Can you see your hard drive in the BIOS ??? When system starts hit the bios key displayed on screen to get into the BIOS
. When you see the bios look to see if your Primary Drive is visible . If not your drive has failed and would need to be replaced . Post your results Checkurtech
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Error code: biohd-1
I have a HP Pro 3130 Minitower Desktop PC.
Computer will not boot. F9- diagnostics:
CPU test passed
Hard Drive connection test failed error code BIOHD1
warning drive not detected
suggestion turn off computer and verify cables are connected
memory test passed
I have a tech coming tomorrow
The most important thing for me is to recover the files on my hard drive: please advise
thank you
Hi,
As already mentioned, BIOHD-1 code means No communication and most of the time reseating the cable helps. I don’t think this would damage the HDD.
Good luck.
BH
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Error Code: BIOHD-3 ?
Hello.
Last night when i tuned on my computer, i got a problem… Windows was about 10-30min to start up, finally I went into the the desktop, but after a bit windows start freezing and asked me to shut down my computer. Later on i ran a «diagnostic scan» and endeted up with this. I am running Windows 7 64-bit on my HP Pavillion «p6361sc»
Testing: Intel (R) Core(TM) i3 CPU 530 @ 2.93Hhz Passed
Testing: Memory (6144 MB) Memory Passed
Testing: WDC WD10EADS-65M2B0 (2D9952007702) Passed
Testing: hp DVD A DH16AAL (2D9952007702) Passed
Testing: Boot Path Warning
Error Code: BIOHD-3
Warning: No bootable drives detected.
Suggestions: Please Contact HP Support.
Press any key to continue.
I don’t know if it’s my HDD or my motherboard ?
Hi WayneB1,
You are correct that you will need to contact HP and get a set of recovery discs. Once you have those you will need to replace your hard drive. In Big_Dave’s second post there is a link on how to replace a hard drive. The link below will help you order recovery discs.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=bph07143
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BHK6
I work on behalf of HP
Error Code BIOHD-2 During Hard Drive Test No Drives Detected
I am working on a HP Pavilion p6214y Desktop PC.
Just to list the specs for any unusual problems:
OS = Windows 7 Home Premium 64 bit
MB = HP P/N: 513430-002 with AMD Athlon II x4 620 Quad Core
HD = Western Digital 1TB
Power = 350W LiteOn
Ram = 8G
I am getting a blue screen that shows 4 options and I chose F9 for diagnostics and it gave me error code BIOHD-2 when checking the hard drive. It said no hard drives were detected. I have read on this here and checked the bios and it does not find the hard drive. So most people then say it is a bad hard drive. Although, I put the drive into another computer and I can pull files up from the hard drive and view them. It finds the drive just fine in the bios. I also put a working hard drive from that other computer into this HP and it will not recognize a hard drive through the bios. Since the mother board is not recognizing hard drives throught the sata ports I would assume a mother board failure. I then put in a bootable usb version of Ubuntu 12.10. It runs smoothly and will access the internet and everything. So, from my small amount of knowledge, that means that the mother board is still ok, right? I do not believe that I have read anywhere that the motherboard can go bad only at the sata ports. Does anyone know if that is a possibility? Is there a chance that I could salvage the situation by purchasing a set of recovery disks for this specific model and just reinstalling everything? I have heard that they are usually $20 so that would be a cheap trial and error.
Also, it will make it to the recovery screen sometimes on the blue screen, but it won’t do anything because the keyboard stops working at that point.
Just another tech junkie.
This question was solved.
View Solution.
Hi:
If you are running the ubuntu from the usb flash drive and not the hard drive, then yes, there is a definite possibility the motherboard sata controller has failed.
I believe the motherboard in your model is notorious for sata controller failures as is evidenced in these many threads below.
http://h30434.www3.hp.com/t5/forums/searchpage/tab/message?filter=labels%2Clocation&location=categor…+
HP pavillion Error Code: BIOHD-8
I have an HP pavillion p6000 desktop with windows 7 with an AMD Athlon II x4 635 processor. I recently downloaded C cleaner to clear up some space, and may have deleted something important. I went to reboot at a point, and my computer would get to the loading screen for windows, an then just reboot over and over. Running the startup repair did nothing, sat there for hours and hours. I accessed diagnostic tools in start up — it scanned my CPU and memory and they passed but the hardrive failed with these details :
Error Code: BIOHD-8
Error: A SMART test failed on the drive.
How can I resolve this issue?
Hi,
That’s not a good news, the HDD is having big problem. Please do a HDD self test again:
1. Restart the computer.
2. Keep tapping the F10 key when the HP logo appears. This will take you to Bios Setup Utility.
3. Select the Diagnostic tab.
4. Select the «hard drive self test» option and press enter to perform the test.
Note: This test may take up to 40 minutes or more.
Pass — The hard drive is not damaged.
Fail — the hard drive is damaged and may need to be replaced.
Regards.
BH
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Hp pavilion elite m9340 will not boot from hd or cd. i get error code biohd-3.
Like title says, box won’t boot from HD nor from recovery disk, OS- Windows7. BIOS and system diagnostics recognize both drives. I opened the box and unplugged HD SATA cable and was able to boot it from recovery disk. It seems as though something is wrong with HD that won’t let system boot correctly. Any help is greatly appreciated. Mike.
Hi,
The error code that you are getting normally indicates a bad hard drive. Be sure that the power connector for the hard drive is on tight. Plug the HD into a different SATA port and see if the same issue occurs. If it does, then you have a bad hard drive. You might need to hit the ESC key at the HP splash screen to pick the boot device since you moved the cable if you get that far.
A new 3.5″ SATA hard drive under 2 TB should work just fine.
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ERROR CODE BI0HD-8 MODEL P6112P WON’T BOOT UP
my computor will not finish starting up it gave me the error code biohd it was running good until i did a back up on c drive a guy i know said you are on the wrong drive now it wont run to boot up i get power but the mouse it shuts down right after a couple of seconds also the keyboard some guy tell me its the mother board its model p6112p i don’t know what to do i am in the philipines can i trust a tech here
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Normally a BIOHD-8 error, means the hard drive has failed or is about to fail. Sometimes a bad motherboard may cause this error but most bets are on the hard drive.
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BIOHD-8 error message
HP Pavilion A6763w, windows 7 64 bit. Not starting up properly. I ran a diagnostic and received the following errors: error code biohd-8
Hi,
BIOHD 8 is a failure of the short SMART test on the Hard Drive and would indicate the drive is failing and will need to be replaced.
There is a good guide ( including a video overview ) on how to do this on the following link.
Replacing The Hard Drive.
Regards,
DP-K
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