Avg код ошибки 0xe0060007

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Gary DrakeGary Drake

I keep getting message «An unknown  issuehas prevented  Internet Security  from installing»
Contact Support Teamerror  and give them code: 0xe0060007.

  • October 5, 2015
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Ratheesh RamadevanRatheesh Ramadevan (Avast)

Hello Gary.
I am really sorry to know this. I would kindly request you to follow the below instructions
1) First step is to use AVG Remover tool to uninstall your AVG program completely. To download AVG Remover Tool please click on the following link: http://www.avg.com/tools#tba2
2) Run the downloaded tool and select the AVG program that you have installed.
3) Your computer will be restarted automatically. After the restart, AVG Remover will finish the uninstallation.
NOTE: Once the AVG Remover Tool has done with its process. Please go to the drive where you installed this tool and look for a folder named as «AVG Remover» and I request you to delete it manually.
4) To re-install the AVG Ultimate program, I have sent you an email with a link to download & instructions to install the same. This should resolve the issue. Let us know here your result. Thank you.

  • October 5, 2015
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Joseph CampisiJoseph Campisi

I have the same problem on an ASUS notebook. I do not have any internet access. I tried to chat with AVG support but gave up after waiting almost 1 hour. Thanks a lot !!!!!!!!!!

  • December 18, 2015
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Aravind GnanamurthyAravind Gnanamurthy (Avast)

Hello Gary,
I understand how something like this can really try your patience.
Could you please let us know whether you ran AVG remover tool in your laptop and then installed AVG in your pc? you can download it from another pc and then using the flash drive you can transfer it to your ASUS notebook.
Please feel free to contact us for any further assistance. Thank you.

  • December 18, 2015
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Maria MartinMaria Martin

Hello I do have the same issue. Could you please let me know the link your referred before to download the correct one without getting the error code 0xe0060007. I have already uninstalled it. And I have already tried with the chat, but it seems not to be working for me, it just keep loading for ages.

  • January 26, 2016
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Aravind GnanamurthyAravind Gnanamurthy (Avast)

Hello Maria,
We understand how something like this can really try your patience.
Could you please let us know the name of the AVG product you are trying to install in your pc? so that we are happy to assist you better.
Please feel free to contact us for any further assistance. Thank you.

  • January 26, 2016
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Daniel JohnsonDaniel Johnson

Hello I have gone through all of these instructions and downloaded the remover restarted deleted the remove and attempted to reinstall but I keep recieving the same error code 0xe0060007
 

  • February 18, 2016
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KishoreKishore (Avast) 

Hello Daniel,
Please accept our sincere and unreserved apology for any inconvenience this may have caused you. Could you please let us know the exact AVG program you are trying to install and if it is one of our legacy product, could you please let us know whether you have tried our offline installation file to install the program?
Thank you.

  • February 18, 2016
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AVG antivirus is the software which protects your digital devices against all kind of online threats like malware, spyware, Trojans, rootkits, ransomware and phishing attack etc. You can install this antivirus through www.avg.com/retail. This antivirus scans the data which is stored in your device to remove malware and virus from your device. It also stops the unauthorized access from hackers. It controls and manages the incoming and outgoing network traffic. It has a user friendly interface and it is easy to use. But some of the user faces some error while installing AVG antivirus.

AVG error code 0xe0060007 occurs because when you are trying to update Window operating system and all the data files and registry files corrupted at the same time. Another reason is when you installed the AVG Antivirus in your system through improper way. This error also occurs when there is malware or Trojan issues enter in your computer system.

Troubleshoot AVG Error Code 0xe0060007:

You can troubleshoot AVG error code 0xe0060007 by visiting to the official website through avg.com/retail. You can also follow the below steps to fix this issue.

  1. Use AVG Removal Tool:

To fix this error, first you have to download AVG Remover tool to uninstall the AVG program fully. To download the AVG Remover Tool, follow all the instructions which are given in your system.

  1. Run the downloaded tool:

Now you just have to run the downloaded tool and then, select the AVG program which have installed in your system. Then your Computer system will be restarted automatically. After the restart mode, AVG Remover tool will finish the uninstallation process. When the AVG Remover Tool has completed the process then you should go to the drive where you have installed this tool. After this you should search for the folder name “AVG Remover” and then you should delete it manually.

  1. Re-installation process:

After you have deleted the folder then you should re-install the AVG software carefully.

 The above steps might have solved the issue. But if the error is still persists then you should contact to the customer care executive of AVG antivirus via www.avg.com/retail or you can visit to the website of avg.com/registration. The customer care executives of AVG antivirus are available for the user 24/7. You can call on their toll free number for support. Don’t hesitate to call, as they will help you in your minor problems also.

avg free logo

Иногда при установке антивируса avg возникает ошибка. Закономерности выявить не удалось. Проблема встречалась и на windows 7 и windows 8, на ноутах и обычных системниках.

____________________________________________________________________________________________________

Error
—————————
Сетевая папка недоступна. За информацией о разрешении проблем в сети обратитесь к справочной системе Windows. (0xE0060006)

____________________________________________________________________________________________________

Проблема возникает, когда инсталятор антивируса пытается выкачать установочные файлы.

Решение проблемы в том, чтобы найти полную версию антивируса.

Вот для вас специально прямые ссылки на полную версию антивируса AVG AntiVirus FREE

Загрузить AVG Free Antivirus 2015 (32-bit installer) полная версия  32 бит

Загрузить AVG Free Antivirus 2015 (64-bit installer) полная версия  64 бит

источник http://www.itechtics.com/download-avg-2015-offline-installers-direct-download-links/

В комментариях добрый человек подсказал еще ссылку на оффлайн инсталлятор

AVG Free Antivirus Offline installer x32 x64

источник http://www.comss.ru/download/AVG+Anti-Virus+Free.html

Поделиться через:

by Milan Stanojevic

Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He’s a PC enthusiast and he… read more


Updated on January 11, 2022

  • AVG is a well-known antivirus, that’s both powerful and user-friendly. 
  • So, if AVG got stuck on install, don’t panic — we have all the fixes right here.
  • Some users reported that reinstalling AVG worked for them, and so did modifying registries.
  • As a last resort, you could also try using an alternative to AVG antivirus

Fix AVG install error on Windows 10

XINSTALL BY CLICKING THE DOWNLOAD FILE

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XINSTALL BY CLICKING THE DOWNLOAD FILE

Try Outbyte Driver Updater to resolve driver issues entirely:
This software will simplify the process by both searching and updating your drivers to prevent various malfunctions and enhance your PC stability. Check all your drivers now in 3 easy steps:

  1. Download Outbyte Driver Updater.
  2. Launch it on your PC to find all the problematic drivers.
  3. Afterward, Click Update & Apply Selected to get the latest driver versions.
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Antivirus is one of the most important software that you have on your PC. Tools such as AVG are designed to protect you from malicious programs, so it’s always a good idea to have an antivirus installed.

Installation problems can always occur, and today we’re going to show you how to fix AVG install error on Windows 10 and 11.

How do I reinstall my AVG?

  • Fix – AVG install error
  • Fix – AVG install error 0xc0070643
    1. Use a third-party uninstaller
    2. Repair your registry
    3. Use AVG Remover tool
    4. Download and install the offline version of AVG
    5. Remove AVG entries from the registry
    6. Check your permissions
    7. Disable all other antivirus/firewall tools
    8. Make sure that you have the necessary files
    9. Make sure that you have enough space on your C drive
    10. Change Antivirus
  • Fix – AVG install error 0xC007277B
  • Fix – AVG install error 0x80070091
  • Fix – AVG install error 0x6001f916, 0xe001f90b, 0x6001f90b or 0xe001f916
  • Fix – AVG install error 0xe001d026 or 0xc00700652
  • Fix – AVG install error 0xe001f915
  • Fix – AVG install error 0xe001d028
  • Fix – AVG install error 0xe0060006

Fix – AVG install error

Quick tip: Use Ninite to install AVG

If you can’t install AVG due to installation errors, you might want to consider using Ninite.

Ninite is a special service that lets you install the most popular programs with just a single installation.

Ninite supports a wide range of applications, and by using it, you’ll skip many installation dialogs and unnecessary bundled apps.

To install AVG using Ninite, simply go to Ninite’s website, check AVG, and download it. After that, run the setup file and wait while AVG is installed.

Fix: AVG install error 0xc0070643

1. Use a third-party uninstaller

While installing AVG antivirus you can sometimes install AVG PC Tuneup as well, since two applications are often bundled.

If you have AVG install error 0xc0070643, you need to remove AVG PC Tuneup tools from your PC.

To complete the uninstall process, you need to make sure all software leftovers and stubborn apps are removed from your PC. The easiest way to do this is with the help of uninstaller software.

Here’s what a third-party uninstaller can get you:

  • Uninstall unwanted programs effortlessly
  • Eliminate stubborn software leftovers (scan PC for leftovers, monitor system changes upon uninstall)
  • Update obsolete software in just 1 click
  • Auto-update to the latest version

2. Repair your registry

Users reported that error 0xc0070643 can appear due to problems with your registry.

It seems that there are certain registry permission problems that prevent you from installing AVG.

To fix this problem, you need to download and install a third-party registry cleaner and DLL fixer on your PC.

After problems with the registry are resolved, restart your PC and try to install AVG again.

Get Restoro

3. Use the AVG Remover tool

If you get installation error 0xc0070643, one of the ways to fix it is to run AVG Remover tool. During the installation process, some AVG files will be stored on your PC.

Those files can interfere with future attempts to install AVG, therefore it’s crucial to remove those files.

To do that, you need to download AVG Remover. Run the tool and wait until it removes the previous installation of AVG.

After the tool removes AVG installation, restart your PC and check if the problem is resolved.

Some users are also suggesting to shut down your PC after you use this tool and turn it back on again, so you might want to try that as well.

Download AVG Reset Access tool

Users are also suggesting downloading AVG Reset Access tool. After downloading the tool, run it and check if the problem is resolved.

Another tool that users are recommending is the AVG BFE Fix tool. Simply download AVG BFE Fix, run it and it should fix the problem.

After using all three tools, AVG install error 0xc0070643 should be resolved. We have to mention that few users reported that this method didn’t work for them.

According to them, the AVG Remover tool didn’t fix the problem, and they were still getting 0xc0070643 description: event exec_finished error while trying to install AVG.

To fix this problem, you need to run AVG Remover from Safe Mode. To do that, follow these steps:

  1. Open the Start Menu and click the Power button.
  2. Hold the Shift key on your keyboard and choose the Restart option from the menu.
  3. Now you’ll see three options available. Choose Troubleshoot > Advanced options > Startup settings and click the Restart button.
  4. When your PC restarts, you’ll see a list of options available. Choose Safe Mode with Networking by pressing F5 on your keyboard.

Once the Safe Mode starts, all third-party applications and drivers will be disabled, so there’s nothing that will interfere with the AVG Removal tool.

Simply run the tool and follow the instructions on the screen to remove AVG. After doing that, restart your PC and try to install AVG once again.

4. Download and install the offline version of AVG

If you can’t install AVG antivirus due to error 0xc0070643, you might want to try using the offline installation.

AVG, just like many other programs, uses an online installation that downloads the necessary files as you install the application.

This makes downloading AVG a bit faster since the setup file is only a few MB in size, but this method has its flaws.

If there’s any problem with your Internet connection or with AVG’s servers, your installation might fail, and you’ll get error 0xc0070643.

To avoid this problem, it’s recommended that you try using an offline installer.

This installer is significantly larger in size, and it will take you a couple of minutes more to download the setup file, but you should be able to avoid this error completely by using this method.

You can download the offline installation from AVG’s website or from a reliable third-party source.

Keep in mind that offline installation might be hidden in AVG’s download section, so you’ll need to look carefully for it.

5. Remove AVG entries from the registry

According to users, they were unable to install AVG due to problems in their registry.

Apparently, there are some AVG instances in their registry that can prevent AVG from installing, and in order to fix that, you need to remove those instances manually.

Changing your registry can lead to system instability if you’re not careful, therefore we strongly suggest that you export your registry and use that file as a backup in case anything goes wrong.

To fix AVG install error 0xc0070643, do the following:

1. Press Windows Key + R and enter regedit. Press Enter or click OK.
avg-install-error-regedit-1

2. Registry Editor will now start. In the left pane, navigate to HKEY_LOCAL_MACHINESOFTWAREAVG

3. Right-click AVG and choose Delete from the menu.
avg-install-error-regedit-2

4. Close Registry Editor.

After closing Registry Editor, try to install AVG again and check if the problem is resolved.

6. Check your permissions

Sometimes error 0xc0070643 can occur if you don’t have the necessary permissions to access the installation folder.

In order to install AVG, SYSTEM needs to have certain privileges. To do that, follow these steps:

  1. Locate the AVG installation directory, right-click it and choose Properties.
  2. Go to the Security tab click Edit button.
    avg-install-error-security-1
  3. Select SYSTEM from the list, and make sure that Full control option in Allow column is checked.
    avg-install-error-security-2
  4. Click Apply and OK to save changes.

Outdated drivers are the main reason for errors & system issues. If some of your drivers are missing or needs updating, an automated tool like OutByte Driver Updater can solve these problems in just a couple of clicks. Plus, it’s also lightweight on your system!

If this process seems a bit complicated to you, you can use the AVG Reset Access tool to change permission settings with just a few clicks.

7. Disable all other antivirus/firewall tools

Antivirus tools are necessary if you want to keep your PC protected from malicious users, but it’s usually a bad practice to have multiple antivirus tools or firewalls installed.

Different security tools can sometimes interfere with each other, and in some cases, security tools can even prevent you from installing AVG antivirus.

According to users, AVG install error 0xc0070643 is caused by other antivirus tools, so before you try to install AVG, be sure to disable or uninstall other third-party antivirus or firewall tools.

Users reported that the Comodo firewall was interfering with AVG installation, but keep in mind that almost any third-party tool can cause this problem to appear.

8. Make sure that you have the necessary files

According to users, they were unable to install AVG due to 0xc0070643 description: event exec_finished error message.

This error is caused by missing files related to Visual C++ Redistributable for Visual Studio 2012 Update 4.

To fix the problem, make sure that you download the necessary files and install them.

Users reported that Visual C++ Redistributable for Visual Studio 2012 Update 4 was causing the problem on their system, but you might have to download a different version for your PC.

All the necessary files are available for download from Microsoft’s website.

9. Make sure that you have enough space on your C drive

Few users reported 0xc0070643 description: event exec_finished error message while installing AVG antivirus, and according to them, this message was caused by the lack of hard drive space.

Users reported that the installation error was resolved after freeing some space on their C drive.

Apparently, you need to have more than 4GB of free storage space on your C drive before you can install AVG on your PC.

We have to mention that AVG doesn’t take 4GB of storage space, but it requires this space to be available on your C drive in order to work properly.

10. Change Antivirus

In case you’ve tried out all of the solutions, yet nothing seemed to help, there’s always the option of changing AVG Antivirus with an entirely new antivirus tool.

That being said, know that the market is full of such tools, some of which offer a free version, or even a free trial with full capabilities for you to test out.

ESET Internet Security is among our top recommendations because it offers real-time protection on all fronts while being lightweight. It is easy to use and has one of the highest detection rates, plus it offers tons of useful features such as online payment support, parental controls, and webcam protection.

Fix – AVG install error 0xC007277B

Run setup as administrator

Users reported AVG installation error 0xC007277B, and according to them, you can easily fix this and some other installation errors simply by running AVG setup as administrator.

Running a setup as an administrator is quite simple and in order to do it simply right-click the AVG setup file and choose the Run as administrator option from the menu.

After doing that, the installation should start with administrator privileges and you won’t have any problems with it.

Fix – AVG install error 0x80070091

Solution: Remove AVG installation directories

If you can’t install AVG due to install error 0x80070091, you need to remove AVG installation files. To do that, delete the following folders:

C:Program FilesAVG

C:Program Files(x86)AVG

Instead of removing these folders manually, you might want to use the AVG Remover tool that will scan your PC and remove most AVG-related files from it.

Fix – AVG install error 0x6001f916, 0xe001f90b, 0x6001f90b or 0xe001f916

Restart your PC

If encounter 0x6001f916, 0xe001f90b, 0x6001f90b or 0xe001f916 error during AVG installation, it means that you need to restart your PC to complete it.

After restarting your PC, the installation will be completed and AVG antivirus will be installed to your PC.

Fix – AVG install error 0xe001d026 or 0xc00700652

Disable any additional installations

Install error 0xe001d026 or 0xc00700652 appears if you have another installation running in the background.

To install AVG properly, you need to be sure that there are no additional installations running in the background.

Almost any installation can cause any of these errors to appear, so be sure that nothing is updating or installing in the background before you try to install AVG.

Fix – AVG install error 0xe001f915

Start AVG installation again

Several users reported error 0xe001f915 while installing AVG. This error code usually appears if the installation is stopped by a user or another application.

This error can also appear if a certain component of AVG installation is stopped. This isn’t a serious error, and in order to fix this problem, you just need to restart the AVG installation.

Fix – AVG install error 0xe001d028

Remove problematic software

If you encounter error 0xe001d028 while installing AVG antivirus, it means that you have one or more applications that are in conflict with AVG.

Usually, those are antivirus or firewall applications, and if you have any additional third-party security software installed, we advise you to remove it before installing AVG.

Keep in mind that other third-party applications can interfere with AVG installation and cause 0xe001d028 error to appear.

AVG has a list of problematic applications and this list includes the following:

  • Ashampoo Firewall FREE
  • Better File Rename
  • BeTwin VS
  • Eset Smart Security 4
  • Lock Folder XP
  • Malwarebytes’ Anti-Malware
  • PC MACLAN
  • PC Tools Antivirus
  • Sunbelt Personal Firewall
  • System Protect
  • Webroot Spy Sweeper

This is the list of problematic applications that don’t work with AVG antivirus according to AVG, but there might be also a few other applications that aren’t included in the list.

If you have any of these problematic applications on your PC, you can try updating them and check if that fixes the problem.

If the issue still persists, you need to uninstall these applications and try to install AVG again.

Fix – AVG install error 0xe0060006

Use the AVG Remover tool

Error 0xe0060006 or 0xE0018D06 usually appears if AVG installation is failing, which means that there’s a problem with AVG installation file.

To fix this problem, you need to run the AVG Remover tool and remove your current AVG installation. After that, try to install AVG again.

AVG is a great antivirus tool, but as you can see, there can be some issues while installing AVG. If you encounter any AVG install errors, be sure to try some of our solutions.

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  • error code — 50

    I was trying to update my I-phone with IOS 10.02 6.  While it was updating the phone, I received an error code-50.  the phone is now stuck and I can’t seem to exit the mode «update.»  What does this error code mean?

    Error code — 50 on iPhone

  • I keep getting an error code (-1) cannot restore iphone message what can I do?

    My iphone 5 c don’t continue reading ‘no service’ or ‘research’, but it has service through Verizon, I tried to switch to airplane mode, turning turn off / turn on the phone and restore with itunes, but during the restoration it shows error message — 1 will not restore, is there anything else I can do?

    Try to restore 2 times more. If get the same error message

    take the iPhone at the Apple store nearest for a free evaluation.

    Once the diagnosis is complete, staff will explain your options.

    -1 is the hardware failure error code. Assuming that no damage to the

    your iPhone is not jailbroken, you may qualify for a reduction

    the price of the replacement warranty.

    Make a Genius Bar reservation to avoid delays.

    http://www.Apple.com/retail/Geniusbar/

  • What is the error Code (-18)

    iPhone 6 sec more

    iOS 10.0.1

    Get an error code (-18) what this code means?

    Some parts of the phone have been replaced lately?

    What’s your iTunes updated to the latest version?

  • I have several items in my trash that I can’t remove. I get the message «the operation cannot be completed because one or more required elements could not be found. (Error code — 43) «when I try to do.

    The operation cannot be performed because one or more required items be found.

    (Error code — 43)

    I have several items in my trash that will not delete. I get the message that precedes, when I try to do. I deleted successfully other files using «delete immediately», but these just won’t. I also can not move out of the trash to another folder.

    I’m using an iMac with OS X El Capitan 10.11.6 operating system

    Have you tried the instructions in the order that they are arranged in you may not empty the trash or move a file to the Trash — Apple Support?

  • Can someone explain please the 4SNS/1/40000000 error code: TMOP — 127.875 and how to solve the problem?

    AHT error code.

    You have problems? Why do you run Apple hardware *?

    Of

    http://www.CNET.com/news/how-to-invoke-and-interpret-the-Apple-hardware-tests/

    which would indicate a bad sensor on one of your memory modules or riser:

    In the case of an error in probe (4SNS), to determine what type of sensor is referenced, look for his first letter, which should be ‘I’ for the current «V» or «T» for temperature, voltage.

    Then check the second letter from the list below to see which component it refers to:

    A: ambient air sensor
    B: battery
    C: Central processors (CPU)
    D: DC (direct current)
    e: PCI-express slot
    F: FireWire port
    G: graphics processor (GPU)
    H: drive
    h: heat pipe (heat sink)
    L: liquid crystal display
    M: memory or the memory riser cards

    I would first install a monitoring app like Mac Fan Control of temperature

    http://www.CrystalIDEA.com/Macs-fan-control

    to see of you can find a bad sensor by reading the memory riser card.

    You have a MacBook Pro as indicated: MacBook Pro, OS X Yosemite (10.10.5)

    Since this is the Mac Pro desktop forum

  • 4SNS/1/40000000 error code: VDOR — 18.678 & 18.679

    MBP early 2011: I just ran the AHT twice, the first round gave me an error code of 4SNS/1/40000000: VDOR — 18.678, second inning gave the code 4SNS/1/40000000: VDOR — 18.679. Does anyone know what are these error codes? My best guess is probably the RAM, I have (2) modules of 8 GB 1600 Mhz DDR3 OR wireless networking equipment installed. I’ve noticed recently while multitasking, the wifi connection seems to cling and web pages will not load/downloads will pick up. But the way in which applications will be blocked for 60 seconds makes me think of a bad situation of RAM I have had in the past. Any help would be greatly appreciated since the nearest bar genius lies in 2 1/2 hour. Thank you!

    No RAM — 4SNS is a sensor error.

  • Transcend Jet 360 Lite SD care & «the operation cannot be completed because an unexpected error occurred (error code — 50)»

    Have used the SD Transcend 360 256 MB card for data storage with success during the last 6 months on my MBP to mid-2014.  Installed their wake from sleep early support software.

    Above error code invite you in this context: I wake up Mac in the morning after sleep.  Transcend icon «wake up» and appear on the desktop (as it should).  I check disk utility and the card is recognized.  HOWEVER, about 1/3 of those mornings, despite appearing and functional map icon (folder open when I click on it), when I try to write/copy a file or folder to it, I get the above error code?  For about a week I missed that everything seemed normal.  My current ‘fix’ is to eject the card (requires a ‘forced ejection»which I’m concerned could damage the card?), but the card ejects without delay.  90% of the time when I remove and reinsert the card, the operating system recognizes, all right.  (There are a dozen times when I had to reboot for it to be recognized.)

    All the others did this experiment with the Transcend (I submitted a request for tech support to them with a persistent response of ‘Question Mac’… (LOL).  This error has been noted several times on the Forum discussion, but in the context of external drives and with no apparent solution.  FYI, I use the Transcend (in addition to external systems) b/c it works essentially like a hard drive internal and I use it mainly for Google Drive perfectly… except for the above inconveniences.  Thanks in advance!

    This is the Office Mac Pro forum. I asked that your post moved to the forum of laptop MacBook Pro or another appropriate forum.

  • Error code: sec_error_ocsp_unauthorized_request

    I’m NOT going to be nice. Here’s the description — I disabled the option «question responder OCSP servers to confirm the current validity of certificates. Has no effect. Still, I get this error:

    An error occurred during a connection to * removed * .com. The OCSP server refused this request as unauthorized. (Error code: sec_error_ocsp_unauthorized_request)

       The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
       Please contact the website owners to inform them of this problem.
    

    You… don’t even leave the website to load. Try again. Try again. Try again. Try again. Try again. Try again. The certificate of the site is very well as evidenced by SIX different sites of the verification of the SSL certificate. I can’t add an exception because FF is unable to obtain the certificate.

    I tried to clear all — cache, cookies, history, blah blah blah

    I am so bored of you people cost me more time.

    It’s fine in IE and Chrome.

    If I didn’t need Firebug, I would switch to Chrome right now.

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    Thank you!

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    reset

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    Thank you.

    Carmel Burgos

    Hello Carmel, to answer your questions:

    (1) iOS updates should not delete all data on your phone, the system is updated but nothing else changes. All data and settings should remain the same. This is the normal behavior.

    (2) to find mistakes Apple checkbox. However 22 is not there. 21-23 can help:

    Get help with iOS update or restore errors — Apple Support

    (3) for the Facebook app, you may need to contact Facebook because that’s their problem. Alternatively, you can delete the app, reboot the phone and re-install the application. This works for many. Good luck.

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